QuickBooks is a multi-faceted application that is trusted by millions of business owners, and entrepreneurs worldwide. The marvelous application is a stop solution for various business operations such as bookkeeping, accounting, tax filing, payroll generation, and more. Payroll generation is one of the complex tasks that businesses handle. It includes complicated calculations, accurate working hours tracking, and more. However, to use the software effectively, you must update it whenever a new update patch is released. Though the update process is simple, some users might need help with it. If you, too, are facing QuickBooks payroll update error ps038 during the software update, then read this blog till the end. This blog throws light on the error along with its causes, symptoms, and troubleshooting methods.
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A Short Description of QuickBooks Payroll Error ps038
It is quite frustrating to face QuickBooks error ps038 when you are in the middle of running the payroll. The error disrupts the payroll function and does not allow you to send the employee’s payroll data. Whenever you update the payroll tax table and your QuickBooks payroll subscription, you need to validate it with your bank account. If you are unable to validate, then you will face a ps038 error on the QuickBooks desktop. An error message appears on your system, stating, “You have retrieved the latest payroll update and validated your Payroll subscription. We strongly recommend that you go online again before mm/dd/yyyy. [PS038].”
When Does QuickBooks update error ps038 Appear?
It is important to identify the root cause of the payroll update error. There are several factors that are responsible for triggering the error ps038 in QuickBooks desktop. Below, we have mentioned the most prominent causes of the error.
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An outdated QuickBooks application is responsible for this error.
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When you are trying to send payroll checks online, they are stuck in the online to-send queue.
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You are trying to validate your QuickBooks payroll subscription
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When you are trying to retrieve the latest payroll update.
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The digital signature is outdated or does not get verified.
Symptoms to Identify QuickBooks error code ps038
You must identify the error in order to resolve it permanently. If you are not sure about the error, then the below-mentioned signs will help you.
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You are not able to deal with the paychecks.
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The payroll update process gets stuck in the middle.
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The application gets slower in performance.
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The active window gets crashes or gets downgraded.
Permanent Methods to Tackle QuickBooks Payroll Error ps038
The error can be eliminated with a couple of solutions. Below, we have listed the most effective solutions to eradicate the error PS 038 in QuickBooks.
Solution 1: Utilize the Verify and Data Utility Tool
The corrupted data will also result in this payroll update error. By using the QuickBooks verify and Rebuild Data utility function, you can simply check the integrity of data. Go with the steps below to eliminate the error PS038 in QuickBooks.
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Firstly, open the QuickBooks application and then click on the file menu.
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Select utilities from the drop-down list and then click on verify data utility.
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It will run the verify utility to check if the company file data have any integrity issues.
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If any issues are found in the data, then you need to run the rebuild utility.
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Again, click on the file menu and pick the utility function.
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Further, choose the rebuild data utility option to fix the issues in the company file.
Solution 2: Update QuickBooks
Go with the below-mentioned steps to update QuickBooks application to the latest release.
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Sign in to QuickBooks and click on the help menu tab.
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Further, click on the update QuickBooks Desktop and then the update QuickBooks Now option.
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Ahead, choose the get updates option. Once the updates are downloaded, restart the application.
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Lastly, click on the Yes button to install the updates when asked.
Now, update the QuickBooks Payroll Tax Table. The steps to accomplish this are:
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Click on the Employees tab and then the Get Payroll Updates option.
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Ahead, check the version of the tax table and click on the latest payroll news and update option.
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Ahead, click on payroll update info to find out more.
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Next, click on download entire update and then update to download the entire tax table.
Solution 3: Check the QuickBooks Payroll Service Subscription
The missing or corrupted tax table update will interrupt the payroll updates, resulting in the error ps038 in the QuickBooks desktop. Make sure that you have an active QuickBooks payroll service subscription. Follow the below-mentioned steps to check the subscription to the QuickBooks payroll service.
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Sign in to your QuickBooks account and click on the Employees section.
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Afterwards, click on My Payroll service and then press the Manage Payroll service key.
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It will open the service key window. Check the status bar in the active window. It should be active.
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In case it is inactive, click on the edit option and look for the service key number. Enter the correct service key number and click on the next button.
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Lastly, uncheck the open payroll setup box and press the finish button.
Solution 4:Check Issues with the Payroll Data
The steps that need to be followed to eliminate the QuickBooks payroll error are:
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To begin with, log in to QuickBooks and then click on the employee’s option.
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Afterward, click on the send payroll data option. It will make the ” send payroll data option visible on your screen.
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In the opened window, click the Send All option.
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Enter the credentials if asked.
The Bottom Line
QuickBooks is a robust application that offers a complete suite of various accounting tools. To work seamlessly, you need to update the application. The users might face some difficulties during the update procedure, such as payroll update error PS038. Hopefully, this blog helps you eradicate QuickBooks Payroll Update error PS038. In case you still need expert advice, you can call our experts immediately. They will surely assist you in solving QuickBooks discrepancies.
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